Managed Facility Services For Property Owners
Landmark Facilities Solutions eliminates the chaos of property maintenance. One coordinator. One invoice. Every job tracked, managed, and closed — without you chasing a single contractor.
- Turnkey coordination — We manage every job from triage to closeout
- Vetted professional network — London & Essex trades, qualified and reliable
- Three-way transparency — Full visibility, no hidden costs
Serving property operators across
Four Steps. Zero Headaches.
Combine our coordination platform and our team of experts to maximise efficiency and accountability. Submit a request and step away — Landmark manages every step from dispatch to documented completion.
Use our online form or WhatsApp to tell us what needs doing — routine maintenance or an emergency. Include photos, access details, and urgency.
A dedicated coordinator triages your request immediately. We source the right vetted professional and arrange access with tenants or keyholders.
Your pre-approved quote is confirmed before work starts. Our vetted provider attends and executes — they contact us, not you.
We verify the work meets specification. Completion photos, documentation, and your invoice are all delivered digitally.
Your One-Stop Coordination Engine for Property Maintenance
Landmark Facilities Solutions is the service arm of Landmark Operation Group Ltd, providing reliable facilities and property maintenance coordination across London and Essex.
- Receive & Triage Requests
Every maintenance report is logged, categorised by urgency, and immediately actioned.
- Access & Scheduling
We arrange access directly with tenants, guests, or keyholders — no back-and-forth.
- Source & Deploy Vetted Trades
Plumbing, electrical, heating, general maintenance, cleaning — trusted local pros.
- Track, Follow Up & Close Out
We follow progress, chase completion, and deliver confirmation with photos.
Traditional maintenance coordination is fragmented. Property owners juggle unreliable contractors, vendors operate in silos, costs spiral, and compliance becomes an afterthought. We've engineered a better way.
Every maintenance need is routed to the right expert, scheduled precisely, and tracked in real-time.
Every vendor passes rigorous compliance and competence checks. No shortcuts, no surprises.
Complete visibility, clear communication, zero hidden costs between you, your property, and vendors.
Real-time updates and digitised documentation for every request. You always know what's happening.
Comprehensive Facility Coordination
From reactive emergencies to planned preventive programmes, Landmark provides end-to-end coordination across every maintenance need your property demands.
Reactive & Breakdown Maintenance
When something fails, speed matters. We triage your request immediately and dispatch the right vetted professional — 24/7.
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Planned Preventive Maintenance
Proactive scheduling of routine inspections, servicing, and compliance checks to prevent costly breakdowns.
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Vendor & Contractor Management
We source, vet, brief, and manage every contractor on your behalf. No more chasing quotes or mediating disputes.
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Inspections, Compliance & Reporting
Statutory requirements, safety checks, and essential documentation — all coordinated and recorded.
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Void Property Turnarounds
Fast, efficient property refresh coordination between tenancies or guest stays. Ideal for landlords and Airbnb operators.
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Access & Keyholder Coordination
We arrange and manage access with tenants, guests, staff, or keyholders — eliminating scheduling friction.
Learn moreBuilt for Every Property Sector
From single landlords to multi-site hospitality groups, Landmark's coordination model is designed to flex around your operation.
Simple, Upfront Rates
Pay online to open a maintenance request. Your payment covers coordination and management of the job. Repair costs are separate and quoted after assessment.
per request · 24–48h response
Our standard coordination service for non-urgent maintenance requests.
Includes
- Triage + confirmation
- Sourcing & booking a vetted contractor
- Scheduling & access coordination
- Real-time updates
- Completion confirmation + photos
Labour and materials quoted separately before work begins.
per request · same/next day
Elevated coordination for time-sensitive jobs. Faster resolution, dedicated oversight.
Everything in Standard, plus
- Priority queue
- Accelerated contractor dispatch
- Direct coordinator contact
- Enhanced follow-up
Same/next day subject to trade availability.
per request · immediate
When your property can't wait. Burst pipe, lockout, heating failure — immediate response.
Everything in Priority, plus
- Immediate response 24/7
- Emergency access coordination
- Out-of-hours contractor network
- Full incident documentation
Contractor emergency call-out rates apply separately.
per month
Perfect for individual landlords managing a small portfolio.
Includes
- Unlimited coordination requests
- Dedicated coordinator contact
- Priority response
- Monthly summary report
per month
For operators managing multiple properties across sectors.
Everything in Solo, plus
- Multi-property management
- Compliance documentation
- Vendor performance reporting
- Quarterly portfolio review
bespoke SLA
For complex multi-site requirements, specific SLAs, custom workflows.
Everything in Growing Portfolio, plus
- Bespoke SLA commitments
- Custom reporting
- Dedicated account management
- Process integration support
What's not included: Labour, materials, and parts · Parking, congestion, ULEZ charges · Specialist surveys. All contractor costs quoted and approved before work begins.
Ready to Get Your Properties Off Your Plate?
One request. One coordinator. Full accountability from triage to closeout. See how Landmark makes facility maintenance something you can actually forget about.
FAQs About Landmark Facilities Solutions
Get in Touch With Our Team
Whether you need a single repair, ongoing portfolio coordination, or want to become a vetted provider — our dedicated coordinators are ready to help.