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Frequently Asked Questions
Find answers to common questions about our maintenance coordination services, pricing, coverage, and how we make property maintenance simple and stress-free.
Common Questions
FAQs About Landmark Facilities Solutions
Everything you need to know about our maintenance coordination services. Can't find what you're looking for? Contact our team directly.
We provide coordination support across London and Essex. Service is handled based on postcode coverage and trade availability. Contact us with your postcode to confirm coverage.
Your coordination fee covers the full management process: triage, sourcing contractors, scheduling, updates, and completion confirmation. Contractor labour and materials are quoted separately and approved before work begins.
Use our Request Service form or message us directly via WhatsApp at +44 07517 875592. A coordinator will respond promptly.
No. We arrange access directly with tenants, guests, staff, or your designated keyholder. We manage everything on your behalf.
Every vendor passes rigorous compliance and competence verification — qualifications, insurance, certifications, and references. We only work with professionals who meet our standards.
Our emergency service operates 24/7. Submit an emergency request or message us on WhatsApp and a coordinator will respond immediately to mobilise the right support.
Not at all. We serve single landlords with one property through to multi-site operators. Our pay-as-you-go model means you can start with a single request.
Standard requests receive a response within a few hours. Priority and emergency requests are actioned immediately.
Still Have Questions?
Our team is ready to help you with any questions about our services, pricing, or how we can support your property maintenance needs.
